“Good morning, this column is coming to you from Microsoft support. Your computer has been sending error reports and I am here to help resolve these issues. Please click on the Start Button and type the following into the space just above the bar. www.ammyy.xxx and when the window opens click on the green box that says run now. Thank you I have control of your PC. Look at all the errors. “Yes I am from Microsoft support and my name is Rashid, I’m sorry, I was reading my name tag upside down, my name is Mark.” Oh goodness, your computer is about to crash and all your valuable files gone, and gracious it appears that the computer has been hacked and all financial data has been stolen. I can fix everything and offer a one year service contract for only $299. Please read the numbers from your credit card. You’re American and you don’t have a credit card? Please read the routing numbers from your checking account so I can debit the account for the $299. What do you mean you won’t pay? I’ll make sure when you restart the computer it won’t start. Please sir/mam I work for Microsoft and you are using our operating system and if you don’t pay I will be forced to notify the police that you are using our product without our support. This is a world crime. So there!”
As ridiculous as the preceding paragraph sounds, folks are receiving phone calls that follow this scenario. Please print out this column and tape it to the monitor. Microsoft WILL NEVER CALL regarding the error messages that our binary buddy sends to them. They will use that information to determine if the problem is Windows based or not. If lots of computers report the same problem, Microsoft may create an update and send it out to every computer connected to the Internet to resolve the issue. If we receive a call from Microsoft hang up, or if bored, lead them on, tell them to repeat what they said, say the keyboard doesn’t work, or any other ridiculous thing we can think up but do not let them have control of the PC.
On the other hand, if there really is a problem, consider a local, as in your City not Manila, tech to help with a resolution. If having the work done remotely is important, it’s just as simple to fix a computer remotely from Punta Gorda, FL as it is from Bombay. Like and Share this column with everyone that might be gullible enough to fall for the “tech from Microsoft call.” Have them send it to everyone they know. Shop local.
For those wondering what will happen to their Windows XP machine now that April 8th has passed and support for XP ended, nothing will happen except there will be no more Windows Updates. Microsoft will not expend anymore programming efforts to patch, plug or upgrade any part of Windows XP. XP will fade away as the older PCs move to the digital dump. However, because there will be no more updates, these older machines will become ever more susceptible to hackers and viruses. If still using XP change to a different browser than Internet Explorer 8 such as Chrome or Firefox.
Those of us that have recently purchased new PCs are probably being nagged to create recovery disks or USB recovery drives. Not a bad idea as a new set of recovery disks from the manufacturer is now running approximately $50 plus shipping.
Court Nederveld owns his own computer consulting and fixit service –Bits, Bytes & Chips Computer Services.
My Books:
www.grumblesfromthekeyboard.com
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